Putting you first – saving you time, money and effort

Time is money, are you spending yours wisely? How we work means you can do more of what you do best and we’ll take care of the rest.

Offering a more flexible approach to the traditional administrative solution, Virtuosity Executive Support was established in 1996 and is based in North Yorkshire. Owned and managed by Jacqueline Baily, we provide support to sole traders and SMEs together with entrepreneurs, academics, public bodies, skilled professionals, authors and multi-national corporate executives.

Offering you a powerful and reliable and resource that means you can spend more time on your business, with no staff retention or recruitment issues, through us you have easy access to ad hoc, project or regular support. From one hour to one day a week, or several months over a year, we seamlessly work alongside you and your team as and when we’re needed.  All adding up to greater administrative efficiency and tangible savings for your hard-pressed budgets.

How we work to make life easier for you

We work with you in much the same way as a conventional PA or secretary but with greater flexibility and at a fraction of the cost.

Every business has different demands and we specialise in delivering the most efficient, cost-effective PA, secretarial and transcription service tailored to your needs. We can be involved with you and your on-site staff, as much or as little as your work demands.

To do this well, we’ll get to know you and understand where your priorities are, they then become ours and outsourcing your company’s secretarial and administrative work to us will provide you with significant benefits. You can 

Enjoy real cost savings

  • Forget employee costs such as PAYE, NI, holiday/sickness pay, pension contributions or training.
  • Don’t worry about fitting in an extra desk or buying more equipment.
  • Forget the high cost of hiring temps and with added agency fees.

Take advantage of immediate access to experts

  • Talk to a high calibre Board level PA who can quickly understand your needs.
  • Unlike a temp agency, you work with the same high-quality PA.
  • Enjoy a tailored service, enabling you to focus on growing your business rather than admin.
  • If you are currently doing EVERYTHING yourself – we help you have a life!

Relax, knowing what you need is taken care of

  • You are only charged for the time taken to do your work; we’re a ‘Pay As You Go’
  • We will make ourselves available to you on a regular, ad hoc or one-off project basis.
  • We work across time zones – allowing you to effectively manage international deadlines.
  • Board Administration – collation and distribution of papers, minute taking and follow up
  • Organisation of meetings, venues and catering
  • Diary management
  • Travel and accommodation bookings
  • Project administration support
  • General administrative support
  • Document formatting
  • Mail shots
  • Audio transcription (all formats)
  • Data Entry
  • Social Media
  • Marketing
  • Call Handling

“A qualified, bi-lingual PA, I have over 30 years’ experience of working at Board level across many industry sectors, including finance, marketing, charities, education, textiles/footwear, research, medical, law, sport and the arts – private and public sectors.

“I enjoy using my hallmark attention to detail, expertise and high standards to support busy business people, academics and authors around the world. With my roots in classical music, prior to establishing Virtuosity I travelled to some amazing places and undertook fascinating jobs, from Stoll Moss Theatres to Tottenham Hotspur plc, the Royal Opera House, Express Newspapers, Chemical Bank and asset management companies.

Amassing wide ranging experience throughout my career, I now use this know-how to help people free up their most important and profitable resource – their time.”

  • Honours Degree in Music
  • Royal Society of Arts Diploma for Personal Assistants

“My team and I have worked with Jackie since 2012. Since then, Jackie has provided virtual administration support for our clients who use the Track 360 Feedback platform.  I would thoroughly recommend Jackie: she is efficient, organised and flexible. She builds good working relationships and is helpful in her approach. We have been very happy to work with her as part of our virtual team.”

Jo Ayoubi, CEO, Track 360

“Stewart Harris Agnew Partnership have used the services of Virtuosity for over 20 years. We were stunned by the quality of the initial work and have consistently used the service over the years. We know that we are always guaranteed a prompt, accurate, extremely high level of service from a multiskilled professional who has a fantastic eye for detail, can collaborate on any level, is progressive in her approach, shows initiative when required to get the job done and has unparalleled drive and enthusiasm. Jackie communicates clearly,  takes great pride in her work and, without doubt, offers an incredible value for money service.”

Ken Agnew, Director, Stewart Harris Agnew Partnership

“Jacqueline has worked for me as a virtual PA and research assistant for a number of years. While I am self-sufficient as a business psychology consultant much of the time, there are quite a few occasions when I need additional help – and Jacqueline has proved invaluable in this.

“Larger projects often require making multiple appointments with senior managers and also transcribing these meetings, many of which are audio recorded. Jacqueline does this highly efficiently and professionally. Very importantly for my work I trust Jacqueline – that she will handle top people sensitively and not ruffle feathers. Her transcription work is highly accurate and provides the basis for much of my organization diagnosis – which requires verbatim comments.

“For some work I also ask Jacqueline to analyse and categorise large quantities of interview data, so that I can then focus on the detailed interpretation and report writing.

“Jacqueline is reliable, efficient, personable, responsive and highly professional. The way she works increases my own productivity very considerably. I recommend her to anyone (except my competitors!) who need a virtual PA and research assistant. “

Michael Wellin, Director, Business Transformation Ltd