Intelligent transcription, dedicated support


Prices: our flexible fees

Due to the very diverse nature of our clients and their needs, we have developed a highly flexible price structure to offer you the very best value for money. 

One off/ad hoc and small projects: we have a standard hourly rate.

Specific budget and/or a set amount of hours: discounted monthly retainer packages are available at four levels.  For these packages any ‘unused’ hours may be carried forward to the following month on the basis shown below.

Retainer packages are payable in advance on the first day of each month by Standing Order.  Any ‘excess’ hours are invoiced, at the discounted rate, on the last day of the month and are payable upon receipt of invoice.

Changes to a higher retainer package may take place at any time and will be charged pro-rata. Clients wishing to change to a lower retainer package are asked to give a minimum of 2 weeks’ notice.

Additional services to be invoiced:

  • Postage
  • Stationery
  • Printing/Copying
  • Mileage – 45p per mile

Virtuosity Virtual Assistant Service Fees – VAT is not applicable
Standard hourly rate: £30.00

Monthly Retainers:

Retainer Package

Hours per month

Monthly Cost

Hourly Rate

You Save

No. of hours which may be carried forward to following month






1 hr






2 hrs






3 hrs






4 hrs


Audio Transcription

For clients who ONLY require our transcription service the following rates apply:


Price per audio min

Discounted price (for charities/students/universities)

Single speaker/One-to-one interview:



More than 2 speakers/Focus groups:



Conference transcription (speakers, lectures, Q&As, breakout sessions)




The ‘per audio minute’ rates apply to good quality, clear audible recordings.  Should the recording prove to be inaudible or involve lots of background noise or strong accents, we will re-quote and discuss this with you before proceeding.

We check and confirm obscure terminology.

We encrypt your work if required.